Welcome to Cargo Fusion, provided by Sagan Labs AI. By accessing or using our platform, you agree to be bound by these Terms of Service.
1. Acceptance of Terms
By accessing and using Cargo Fusion ("Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Service.
2. Description of Service
Cargo Fusion is an AI-powered freight forwarding platform that provides:
- Package scanning and data extraction
- Warehouse receipt management
- Palletization and consolidation tools
- HAWB/MAWB document generation
- Real-time analytics and reporting
3. User Accounts
You must register for an account to use certain features. You agree to provide accurate information, maintain your information, keep your password secure, and notify us of unauthorized use. You are responsible for all activities under your account.
4. Acceptable Use
You agree NOT to: violate any applicable laws, infringe upon intellectual property rights, upload malicious code, attempt unauthorized access, use the Service for fraudulent purposes, or interfere with the Service.
5. Intellectual Property
All content, features, and functionality are owned by Sagan Labs AI and protected by copyright, trademark, and other laws. We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your business purposes.
6. AI Technology and Data Processing
Our AI models process images and data you provide to extract information for freight forwarding purposes. While our AI achieves 99.99% accuracy, we do not guarantee error-free operation. You should verify critical information.
7. Payment Terms
Subscription fees are billed according to your selected plan. Refund policies are outlined in your service agreement.
8. Privacy and Data Protection
Your use of the Service is also governed by our Privacy Policy. We use bank-level encryption (AES-256) and are SOC 2 compliant.
9. Service Availability
We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. We may perform scheduled maintenance with advance notice.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAGAN LABS AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
11. Indemnification
You agree to indemnify and hold harmless Sagan Labs AI from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
12. Termination
You may terminate your account at any time by contacting us. We may suspend or terminate your access if you violate these Terms.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service.
14. Governing Law
These Terms are governed by the laws of the State of Florida, United States. Any disputes shall be resolved through binding arbitration in Miami-Dade County, Florida.
15. Contact Information
Sagan Labs AI
8950 NW 27th St, Doral, FL 33172
Email: contact@saganlabs.ai
Last Updated: January 1, 2025